By registering for or using Armstrong POS, you agree to these Terms and Conditions. Please read them carefully before subscribing. Armstrong POS offers three subscription packages: 1. Basic, One store location, up to 3 users, and a proposed limit of 500 products. 2. Professional, Up to 2 store locations, 4 users, and a proposed limit of 5,000 products. 3. Business, Unlimited users, store locations, and product entries, with no predefined storage quota, subject to technical capacity and fair-use requirements. Each package provides access to the features specified in its subscription description. Package limits and prices will be displayed on the official subscription page. Customers will receive subscription reminders where the relevant notification services are available. A three-calendar-day grace period applies after subscription expiry. If payment is not received by the end of this period, access to the system may be suspended. To restore normal access, the customer must pay the applicable renewal fee. The system will be reactivated after payment verification. If an account remains expired for three months, a **GH₵200 data-recovery fee** may apply when the customer requests recovery of archived business records. The recovery fee is separate from any outstanding subscription renewal fee. Recovery depends on the availability of the relevant data and backups and cannot be guaranteed if the information has been permanently deleted or corrupted. Customers are encouraged to export and back up important business records before their subscriptions expire. Each new subscription includes one basic onboarding session, subject to the agreed arrangements. This session introduces customers to essential system functions. Additional training, on-site instruction, advanced training, and training for additional staff may attract separate charges. Any applicable fee will be communicated before the service is provided. Basic and Professional, Each package includes one standard technical support request per subscription month. Unused requests do not carry forward. Business, Priority technical support is available without a fixed monthly ticket allowance for issues within the included software-support scope. Verified software defects affecting included functions will generally be investigated without an additional troubleshooting fee. Hardware problems, external device configuration, on-site visits, additional training, customization, and third-party services may attract separate charges.
The current standard fees for qualifying additional technical services are: Printer troubleshooting or reconfiguration, GH₵85 per request. Barcode setup or configuration, GH₵82 per request. These fees apply to eligible equipment or configuration issues rather than verified software defects. Hardware, replacement parts, transportation, and extensive additional work may cost extra. Customers will be informed of applicable charges before work begins. Service fees may be reviewed and updated through official Armstrong POS communication channels. Customers are responsible for protecting their login credentials, assigning appropriate user permissions, entering accurate business information, paying subscription fees on time, and using the system lawfully. Customers should maintain independent backups of important business records wherever possible. Armstrong IT Training & Software Hub will make reasonable efforts to maintain the service. Temporary interruptions may occur because of maintenance, hosting problems, internet connectivity, third-party services, or circumstances beyond reasonable control. Continuous, uninterrupted service cannot be guaranteed. Subscription cancellation, refunds, and early termination are subject to the applicable agreement, published refund policy, and applicable law. Armstrong IT Training & Software Hub may update these Terms and Conditions when necessary. Material changes will be communicated where required by law. For subscriptions, renewals, training, technical support, and other enquiries: Armstrong IT Training & Software Hub, Website: https://armstrongcomputers.org Email: info@armstrongcomputers.org Telephone/WhatsApp: +233 208 401 090 / +233 597 873 038 / +233 209 461 382 By subscribing to Armstrong POS, you acknowledge that you have had an opportunity to read and understand these Terms and Conditions. ARMSTRONG POS SMART POS. STRONG BUSINESS.